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How to Handle Transportation Challenges as a Senior Adult in San Antonio

San Antonio’s community spirit and vibrant culture make it a wonderful place to live at any age. But as we grow older, transportation can become more challenging — especially for seniors managing mobility, hearing, or vision changes.

Here’s how San Antonio seniors can stay mobile, confident, and connected to everything this city offers.

1. Assess Your Transportation Needs

Start by identifying your mobility and sensory needs:

• How often do you travel?

• Do you rely on assistive devices?

• Do you have hearing or vision changes that affect your confidence on the road?

Knowing your needs helps you match the right transportation option to your lifestyle.

2. Explore San Antonio’s Senior Transportation Services

San Antonio has several excellent senior-friendly transit options:

VIAtrans: Door-to-door paratransit for individuals who cannot use regular VIA buses. Vehicles are wheelchair accessible and drivers can assist those with limited vision or hearing.

Ride Connect Texas: Connects seniors with volunteer drivers who provide personal, friendly rides.

Alamo Area Council of Governments (AACOG): Coordinates transportation and senior support across Bexar County.

Community Ride Services: Local senior centers like Granados and District 5 offer group trips for errands and social events.

3. Use Technology to Simplify Travel

Technology can make mobility easier for everyone — even without a smartphone.

🟣 What Is GoGoGrandparent?

GoGoGrandparent connects seniors to Uber and Lyft rides without needing an app or smartphone.

How it works:

1. Call 1-855-464-6872.

2. Press a number on your phone for pickup (for example, “1” to get a ride home).

3. A live operator arranges your ride and confirms details.

Why it’s ideal for seniors:

• No screens or typing required.

• 24/7 live operator support.

• Text notifications for caregivers.

• Ability to schedule rides in advance.

• Automatic billing and receipts — no cash needed.

• Supports grocery and meal deliveries.

Accessibility features:

• TTY and relay support for hearing-impaired users.

• Spoken instructions and family notifications for visually impaired users.

For many San Antonio seniors — especially those outside VIAtrans service zones — GoGoGrandparent provides independence without the tech hassle.

4. Stay Safe if You Still Drive

If you’re still driving, consider:

• Taking a senior driving refresher course through AARP or AAA.

• Scheduling regular vision and hearing checkups.

• Avoiding night driving and busy freeways like I-10 or Loop 410.

• Using adaptive tools like larger mirrors or low-vision GPS systems.

5. Accessibility Support in San Antonio

San Antonio continues to expand accessible services for seniors:

• VIA buses feature audio stop announcements and bright digital displays.

• Senior centers can connect you with mobility training for safe navigation.

• Apps like Otter.ai and AVA provide real-time captions during phone calls.

6. Build Your Local Support Network

Stay connected with local friends, churches, and volunteer programs. San Antonio’s close-knit neighborhoods often form informal “ride circles” to help seniors attend appointments and social events.

7. Plan Ahead for Emergencies

Keep key contacts handy:

VIAtrans: (210) 362-5050

Ride Connect Texas: (210) 558-0007

AACOG Senior Services: (210) 477-3275

GoGoGrandparent: 1-855-464-6872

With so many options — from VIAtrans to GoGoGrandparent — transportation doesn’t have to be a barrier to independence.

San Antonio seniors can remain mobile, safe, and connected by combining local resources, technology, and community support.

Sources & Resources

• VIA Metropolitan Transit – VIAtrans: https://www.viainfo.net/viatrans

• Ride Connect Texas: https://rideconnecttexas.org

• Alamo Area Council of Governments (AACOG): https://www.aacog.com

• GoGoGrandparent Official Site: https://gogograndparent.com

• San Antonio Public Library Tech Help for Seniors: https://mysapl.org

San Antonio Seniors